Privacy Policy

01Introduction

[LEGAL BUSINESS NAME], operating as Xova Digital ("Xova Digital," "we," "us," or "our"), provides digital marketing services and operates this website. This Privacy Policy describes the information we collect through this website, how we use it, and the rights available to you.

By using this website, you agree to the collection and use of information as described here. If you don't agree with this policy, please don't use the site or submit information through it.

This policy is a plain-language description of our current practices and isn't a substitute for advice from a qualified lawyer. If you need legal advice about how this policy applies to your situation, please consult a licensed attorney.

02Information We Collect

We collect information in two ways: information you actively choose to give us, and limited technical information collected automatically when you browse the site. Each is described in the two sections below.

03Information You Provide

When you submit our project inquiry form, we collect the information you enter into that form, which currently includes:

First and last name
Business or company name
Email address
Phone or WhatsApp number
Website URL
The services you're interested in
Approximate budget and timeline
The project details you describe to us

Only your first name, email address and project details are required; the remaining fields are optional. This information is sent to our team by email so we can respond to your inquiry.

If you contact us directly by email or WhatsApp instead of using the form, we'll also have whatever information you choose to share with us that way.

Our footer includes a newsletter sign-up field. At the time of writing, this form is not yet connected to an email system, so submitting it does not currently send your email address anywhere. If this is activated in the future, this policy will be updated to describe how that email address is used.

04Automatically Collected Information

Like most websites, our hosting infrastructure may automatically log standard technical information when you visit — for example, your IP address, browser type, device type, referring page, and the pages you request. This is a routine function of how web servers operate, used mainly for security and troubleshooting, rather than information we actively review about individual visitors.

We do not currently use any dedicated analytics platform (such as Google Analytics) or behavioral tracking tool on this website.

05Cookies and Tracking Technologies

This website uses one strictly necessary cookie: a session cookie created when you use the project inquiry form. It's used solely to support the form's security features (protecting the form from cross-site request forgery) and expires with your browser session.

We do not currently use advertising cookies, analytics cookies, or any third-party tracking cookies on this website. Because we don't currently use non-essential cookies, this site does not display a cookie consent banner; if that changes, we will update this policy and add appropriate consent controls.

06How We Use Your Information

We use the information described above to:

Respond to your project inquiry and communicate with you about it
Evaluate whether and how we can help with your project
Deliver services if you become a client, under the terms of a separate agreement
Maintain the security of our website and forms, including detecting spam and abuse
Meet legal, accounting or record-keeping obligations

We do not use the information you submit through the project inquiry form to send unsolicited marketing emails.

We do not sell your personal information. We may share information with:

Service providers who help us operate this website or run our business (for example, our web hosting provider), to the extent necessary for them to provide that service
Professional advisors (such as accountants or lawyers) where necessary
Law enforcement or other parties where required by law, or to protect our rights, property or safety, or that of others

If our business is ever involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction; we would take reasonable steps to notify you where required.

08Third-Party Services

This website relies on a small number of third-party services to function:

Website hosting — this site is hosted on Hostinger's infrastructure, which processes standard technical/server data as part of delivering the site to your browser.
Google Fonts — this site loads typefaces from Google's font service. Loading these fonts causes your browser to connect directly to Google's servers, which may involve your IP address, in line with Google's own privacy practices.
WhatsApp — where we provide a WhatsApp contact link, starting a conversation takes place on WhatsApp's own platform, governed by WhatsApp's (Meta's) privacy policy, not this one.
Social media links — links to our LinkedIn, Instagram and X (Twitter) profiles take you to third-party platforms governed by their own privacy policies.

We don't control how these third parties handle data and encourage you to review their respective privacy policies.

09Advertising and Analytics

We do not currently run advertising pixels, retargeting tags, or analytics tracking scripts (such as Google Analytics or Meta Pixel) on this website. Xova Digital offers analytics and advertising services to clients as part of our business — but those services are run on our clients' own properties, under separate agreements, and have no connection to how this website itself operates.

If we begin using any advertising or analytics tools on this website in the future, we will update this section and this policy accordingly.

10Data Security

We take reasonable steps to protect the information submitted through this site. The project inquiry form specifically includes a CSRF (cross-site request forgery) token, a hidden spam-trap field, and basic rate-limiting to reduce automated and fraudulent submissions.

That said, no method of transmission over the internet or electronic storage is completely secure, and we can't guarantee absolute security.

11Data Retention

We retain information submitted through the project inquiry form for as long as reasonably necessary to respond to your inquiry, manage any resulting business relationship, and meet our legal, accounting or record-keeping obligations.

This section describes a general approach; it doesn't yet state a specific retention period (e.g., "12 months after last contact"). Confirm and add a specific timeframe if you'd like one published.

12Your Privacy Rights

Depending on where you're located, you may have rights regarding your personal information, which can include the right to request access to the information we hold about you, request that it be corrected or deleted, or object to certain uses of it.

To make a request, contact us using the details in the Contact Us section below. We'll respond within a reasonable time and in line with any legal requirements that apply to your request.

The specific rights that legally apply (for example, under GDPR, UK GDPR, CCPA, or another framework) depend on where your visitors and clients are located and where the business is legally established. Confirm your target jurisdictions so this section can name the applicable rights precisely rather than in general terms.

13Children's Privacy

This website and our services are intended for businesses and individuals who are at least 18 years old. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take reasonable steps to remove it.

14International Visitors

This website can be accessed from anywhere in the world. If you're visiting from outside the country where [LEGAL BUSINESS NAME] and its hosting infrastructure operate, any information you submit may be processed in a different country than the one you're located in, which may have different data protection laws than your own.

The specific country/jurisdiction where the business is legally established should be confirmed so this section can name it directly rather than referring to it generically.

15Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal or operational reasons. We'll update the "Last updated" date at the top of this page when we do. We encourage you to review this page periodically.

16Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

Email: info@xovadigital.com
WhatsApp: +92 308 5040834
[BUSINESS ADDRESS]

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